Why your privacy matters to us
Here at Bragato Research Institute (BRI), our vision is to transform the New Zealand grape and wine industry through research, innovation and extension. Underpinning that vision is our mission to deliver world-leading research outcomes from grape to glass. Our purpose is to conduct research to:
- support the sustainable diversified value growth of New Zealand wine; and
- protect and enhance the competitive position and reputation of New Zealand wine.
BRI is a wholly owned subsidiary of New Zealand Winegrowers Incorporated (NZW), the national industry body for grape growers and wineries. Our work is intended to benefit NZW members, as well as others.
We consider integrity to be one of our core values, and our reputation to be our key asset. We understand that in part this reputation depends on the respectful and responsible management of the personal information we process. This means that when we process (collect, use, store or share) personal information, we’re committed to doing so in ways that maintain and grow that reputation.
What this privacy statement does
This privacy statement provides an overview of the way we process (collect, use, store and share) personal information. We might also give you more specific information about how we will process your personal information at the time we collect personal information from you. Although we are primarily located in New Zealand, this privacy statement applies to our activities involving processing personal information wherever in the world we are operating.
Most of the time, we process personal information to meet our legitimate interests as a research institute serving New Zealand’s grape and wine industry. We may also process personal information to meet our contractual obligations, and at other times will rely on your consent to do so (e.g. for certain marketing purposes).
In this privacy statement you can find out what types of personal information we may collect about you and the particular purposes for which we may use and share it.
To carry out these purposes we may sometimes share personal information with our trusted third-party suppliers who provide us with services such as data storage, webinar hosting, email management, event administration (including payment), surveys, auditing and compliance services, and election management. Where we do so, we do our best to ensure that these third parties will protect your information and only use it for the purposes that we have shared it with them for. We will never sell your personal information.
In addition to the purposes set out in this privacy statement, we may also collect, use and share your personal information where we are required or allowed to by law (for example, with government agencies), or where you have given your consent. We may also share personal information about you where we think this is necessary to enforce any legal rights we may have, or to protect the rights, property and/or safety of you or others.
In some circumstances you do not have to provide us with the personal information we ask for. However please be aware that if you do not provide information we have requested we may not be able to assist you or provide you with services.
What we do with your information
We collect, use and share personal information for the following purposes:
Supporting NZW members
BRI conducts a wide range of tasks to support NZW members. To do this we obtain some personal information about them from NZW. Other information is collected for the purpose of communicating with members (including responding to member queries or requests for assistance from NZW members), providing marketing and promotional services, advocating on behalf of the industry with Government.
If you are a participant in the Sustainable Winegrowing New Zealand (SWNZ) programme we will collect information about your sustainability activities (such as water and energy use) and use of agrichemicals, that has been linked to your NZW membership. We will use this information to help us to monitor compliance with the programme’s requirements and consider continuous improvement of the programme.
We may also share personal information about NZW members with relevant regional winegrowers associations so that they may make contact with members in their region for the purpose of offering support and providing information (for example, to monitor biosecurity risks or pest and disease spread within a region). Similarly, we may share contact information about NZW members with Organic Winegrowers New Zealand Incorporated (OWNZ), so that OWNZ can communicate with its members.
From time to time we run competitions or surveys that you can take part in, or offer scholarships or other forms of support to industry members. When you provide us with personal information to participate in any of these activities we will use that information solely for the purposes in relation to those activities.
We may also provide you information about opportunities offered by third parties (such as the Bragato Trust), including scholarships. In those cases, the third party will be responsible for processing any personal information you share with them for that purpose.
Part of BRI’s role is to promote best practice within the industry, as well as to provide commercial services and present a global platform for our work. This includes hosting events for NZW members and other industry participants. When we do this, we will collect the personal information we need to administer and run the event (such as the name, contact details and dietary or accessibility requirements of attendees). Where we take payment for these events we do not collect credit card numbers, as these are managed by the third-party ticketing services we use. We may take and publish photographs or video of event attendees on our website and social media channels. We will not however use these photographs or video in our print marketing without your prior permission.
If you attend a BRI event we will sometimes ask to share your name and contact details with others (for example, with the wineries who participated in a particular event), and send you relevant information afterwards (unless you tell us not to).
If you are visiting New Zealand as a guest of BRI we will also collect personal information from you in order to plan your itinerary and ensure you have a safe and enjoyable journey in New Zealand. To facilitate this, we may share information about you with relevant third-party providers within New Zealand.
Research, marketing and media
So that we can do our job of supporting and promoting New Zealand wine we carry out a range of research and marketing activities, and also publish the New Zealand Winegrowers magazine and make media statements where appropriate. To facilitate these activities, we may collect personal information from you when you interact with us on our website or via social media, work with us on market research (including surveys), participate in an interview, media event or webinar, or when you enter our competitions or promotions.
We may also collect personal information about you when you publicly post or engage with us on social media platforms, participate in stories for our magazine, or make contact us in other ways. This may include recording your phone calls or other electronic communications with us.
You can restrict some of the information we collect by changing your cookies and/or browser settings, but this may limit the functionality of the website.
We use social media on some sections of our website to help communicate our messages and give you the best experience – e.g. Facebook and Twitter plugins, and the YouTube videos we embed.
These social media services have their own privacy policies and may track your use of our website on those pages where their links are displayed. They do this by the use of persistent session cookies. If you are logged in to those services (including any Google service) while using our site, their tracking will be associated with your profile with them.
How we look after your personal information
We take care to ensure that the personal information we hold is protected by appropriate security safeguards. Most of the personal information we store is transferred to and held in New Zealand, which has been granted adequacy status under the General Data Protection Regulation in the European Union. Where we store personal information in other countries we take steps to ensure this is protected from unauthorised access, misuse and loss by appropriate security safeguards.
We will only retain your personal information for as long as we have a valid basis to do so for the purpose we obtained it, or other lawful purpose.
You have the right to request a copy of your personal information, or ask us to correct it if we’ve got it wrong. In some circumstances, you can withdraw your consent for us to use your personal information, ask us to stop using it, or delete personal information about you. You may also have the right to be provided a copy of your personal information in an easily portable form.
To exercise any of these rights, or to make a complaint or ask a question about your personal information, please contact us in any of the below ways:
- Email firstname.lastname@example.org
- Write to BRI, PO Box 90276, Victoria Street West, Auckland 1142
We’ll do our best to help you, but if we can’t, then you have the right to make a complaint to your local data protection authority about the way we’ve managed your information. You can ask us for help to determine which authority is the right one to contact. In New Zealand, the authority is the Office of the New Zealand Privacy Commissioner who can be contacted by:
- completing an online complaint form at privacy.co.nz; or
- writing to the Office of the Privacy Commissioner, PO Box 10094, The Terrace, Wellington 6143.